Legal
These terms set the baseline for how Aranda Research & Technology provides services and how clients engage with us.
Aranda Research & Technology provides IT consulting, implementation, support, and related technical services. Specific deliverables, timing, fees, and assumptions will be set out in a quote, proposal, statement of work, email confirmation, or another written agreement.
A service engagement begins when you accept a quote or otherwise instruct us to proceed. Unless stated otherwise, quotes are indicative only and may change if project scope, dependencies, or assumptions change.
You are responsible for providing timely access to systems, accurate information, required approvals, and a suitable contact person for decisions and coordination. Delays or incomplete information may affect timelines, scope, or cost.
Fees, payment terms, and any reimbursable expenses will be set out in the applicable quote or invoice. Unless otherwise agreed, invoices are payable within the stated payment period. Late payment may delay delivery of services or support.
We may recommend or help configure third-party platforms, software, hosting, or hardware. Those products and services are supplied under the relevant third party's terms, pricing, support model, and availability commitments. We are not responsible for third-party outages, pricing changes, product discontinuations, licensing changes, or failures outside our direct control.
Unless a written agreement says otherwise, you remain responsible for maintaining appropriate backups, retention settings, disaster recovery arrangements, and restore testing for your systems and data. We may assist with backup design or implementation, but you should not assume any backup or recovery outcome is guaranteed unless that commitment is expressly included in writing.
Each party retains ownership of its pre-existing intellectual property. Unless otherwise agreed in writing, payment of all applicable fees gives you a right to use the project deliverables created specifically for your engagement for your internal business purposes.
We will perform services with reasonable care and skill. To the maximum extent permitted by law, we exclude indirect, consequential, incidental, or special loss, including loss of revenue, profit, goodwill, business interruption, or data loss. Our total liability in connection with a service engagement is limited to the fees paid for that engagement.
Either party may suspend or end an engagement if the other party materially breaches agreed terms and does not remedy that breach within a reasonable period after notice. You remain responsible for fees and expenses incurred up to the suspension or termination date.
We will handle personal information in line with our Privacy Policy. Both parties should treat confidential information disclosed during an engagement as confidential unless disclosure is authorised or required by law.
These terms are governed by the laws of Western Australia, unless another law is required by a written agreement between the parties.
These terms are a baseline website summary and do not replace project-specific commercial terms, statements of work, or legal advice.