Legal
This policy explains what information Aranda Research & Technology collects, how it is used, and how to get in touch if you have a privacy question.
Aranda Research & Technology provides IT consulting, infrastructure, cloud, automation, and support services to businesses in Perth and beyond. References to "we", "our", or "us" in this policy mean Aranda Research & Technology.
We only collect information reasonably needed to respond to enquiries, deliver services, and manage client relationships. Depending on how you interact with us, that may include:
We use the information we collect to:
We do not sell personal information. We may disclose information to service providers, contractors, or platform vendors where necessary to operate the business or deliver services, including cloud hosting, email, accounting, or support systems. We may also disclose information where required by law.
Our website and business systems may rely on third-party providers such as web hosting, email, cloud infrastructure, analytics, form handling, or customer management platforms. Depending on the provider we use from time to time, personal information may be stored or processed outside Australia, including in jurisdictions where those providers maintain infrastructure or support operations.
Where we use overseas providers, we take reasonable steps to work with reputable services that provide appropriate security and privacy controls. By contacting us or using our website, you acknowledge that these third-party services may involve overseas handling of personal information.
We take reasonable steps to protect information from misuse, interference, loss, unauthorised access, modification, or disclosure. No online system is completely secure, so you should avoid sending highly sensitive information through unsecured channels unless we have agreed on a secure method.
If you believe information we hold about you is inaccurate, incomplete, or out of date, contact us and we will take reasonable steps to correct it. You may also request access to the personal information we hold about you, subject to any legal restrictions.
We keep information for as long as reasonably necessary to provide services, maintain records, resolve disputes, and comply with legal obligations. When information is no longer required, we will take reasonable steps to delete or de-identify it.
For privacy questions or requests, contact Aranda Research & Technology at info@aranda-research.com or by phone on 0497 402 800.
This policy is general information and should be reviewed against any industry-specific, contractual, or legal requirements that apply to your operations.